I fitted a new one a few months back and have been slowly trying to set it up to my liking.
I wound it out to max length ok and have sussed out the damping, but adjusting the preload is not going according to plan. I'm very tall and pretty heavy so I'm trying to set the preload as high as possible. Trouble is when I use the c-spanner on the castellated ring nut, it seems to be unscrewing the cylinder from the top mount rather than compressing the spring (see photo) 😕. Can anyone shed any light?
(I have remembered to slacken off the grub screw 😉)
Thanks in advance